Capitec Bank is Hiring ATM Assistants 2024

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Apply Capitec Bank is Hiring ATM Assistants 2024

Capitec Bank is Hiring ATM Assistants 2024 If you’re seeking an opportunity to enter the banking industry and kickstart a career with one of South Africa’s top financial institutions, Capitec Bank has an opening just for you! Capitec Bank is excited to announce hiring for the role of ATM Assistants, also known as Bank Better Champions. This position is ideal for candidates holding a Grade 12 certificate who are enthusiastic about client service and interested in developing a career within the banking sector.

  • Position: ATM Assistant (Bank Better Champion)
  • Locations: Eastern Cape & KwaZulu-Natal
  • Closing Date: Not specified
  • Educational Requirement: Grade 12 National Certificate

The ATM Assistant position at Capitec Bank offers a unique opportunity to engage with clients directly, manage branch flow, and support remote or self-service banking channels. ATM Assistants are responsible for delivering outstanding service while assisting clients with ATM usage and other remote banking solutions. As an ATM Assistant, you’ll build foundational skills in service consulting, which can open doors to further career growth within Capitec Bank.

Key Responsibilities

As an ATM Assistant, you will:

  • Welcome clients to the branch and assist with the flow of client traffic.
  • Provide support and assistance with ATM and remote banking channels.
  • Assist clients in navigating self-service banking options to improve their overall banking experience.
  • Ensure clients receive top-notch service by addressing their questions and providing helpful guidance.

Candidate Experience Requirements

  • Minimum: No prior experience is required; however, a Grade 12 National Certificate is necessary.
  • Preferred: Experience in a client service environment, ideally within the retailfinancial, or banking industry.
Qualifications and Knowledge

To succeed in the ATM Assistant (Bank Better Champion) role, Capitec Bank is looking for individuals who possess the following:

Minimum Qualifications

  • Grade 12 National Certificate / Vocational

Ideal Knowledge & Skills

  • Banking Experience: Knowledge of a bank branch environment is advantageous.
  • Capitec Bank Familiarity: An understanding of Capitec Bank’s products and business processes.
  • People Skills: Comfort in engaging with clients and handling diverse personalities.
  • Goal-Oriented Mindset: A clear sense of career aspirations and a desire to learn and grow within the company.

Technical Skills Required

  • Basic Mathematical Skills: The ability to perform fundamental calculations.
  • Computer Literacy: Proficiency in MS Office applications, including WordExcel, and Outlook.
  • Communication Skills: Strong verbal communication, along with excellent interpersonal and relationship management skills.

Conditions of Employment

To be eligible for the ATM Assistant position, candidates must:

  • Have a clear criminal and credit record.
  • Possess recognizable fingerprints that are compatible with Capitec Bank’s internal electronic banking systems.

Why Join Capitec Bank as an ATM Assistant?

Capitec Bank’s culture thrives on innovation, inclusivity, and client service excellence. As an ATM Assistant, you’ll gain valuable experience and access career development opportunities in one of South Africa’s most dynamic banks. Whether you’re looking to start a new journey in banking or seeking a foot in the door, this role offers you the chance to develop your skills in a supportive and client-focused environment.

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