To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service by assisting clients at the ATM and to complete transactions on any remote or self service channels.
Experience
Minimum:
No experience required but individual needs to hold a Grade 12 National Certificate
Ideal:
At least 1 year’s client service experience within a retail/ financial/ banking environment
Qualifications (Minimum)
Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
Knowledge
Basic calculations in
Knowledge of Capitec Bank products and business processes (internal)
Skills
Communications Skills
Computer Literacy (MS Word, MS Excel, MS Outlook)
Interpersonal & Relationship management Skills
Problem solving skills
Attention to Detail
Competencies
Adhering to Principles and Values
Relating and Networking
Persuading and Influencing
Delivering Results and Meeting Customer Expectations
Following Instructions and Procedures
Working with People
Additional Information
Clear criminal and credit record
Must have access to transport (personal/public)
Flexible and mobile across regions is an advantage
Must meet the minimum requirements on psychometric assessments
Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system
Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.
How To Apply
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