The key purpose of this role is to drive the increase of Sales, Volume, Market Share, Brand Equity and Corporate


Competence Requirements

Learners must have a minimum of a Grade 12 with 2 x Languages (English is essential + any other Official South African


Excellent English proficiency and communication skills

Excellent telephone skills

Basic computer literacy and experience working with Microsoft Office

Must be a South African Citizen and unemployed

Recruited in line with National EAP statistics – see below

Valid medical record detailing disability (where applicable)

No criminal record or negative credit record

Must not be enrolled for any formal full time studies

Ability to work in a flexible working environment (working on week-ends) and attending classes on weekends if required

Willingness to attend training in Gauteng

Willingness to commit for a 12 month period

Between age of 18 and 35

Output and Accountabilities

Providing support to customers via various channels. To ensure that the customer is satisfied

To ensure prompt resolution of queries. Customer service levels can be maximised and the business can achieve

sustainable competitiveness

To execute the concept of “today’s volume today”. This drives daily volume, this concept motivates the CRR to push daily


Ensure cross-sell and up-sell opportunities are capitalised upon. This increases sales, volume and market share

Additional Information

Persons with disabilities are encourage to apply

Grade: B

SAB/ABInBev is an equal opportunity employer and all appointments will be made in line with SAB/ABInBev employment

equity plan and talent requirements.

The advert has minimum requirements listed. Management reserves the right to use additional/ relevant information as

criteria for short-listing.


Central Office


South Africa


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